Mezi: AI- based platform for personal shopping assistance

Worried about hotels bookings or flight bookings, or want to reserve seats at a  top restaurant?  You want to buy a gift and do not know what to buy? Do not worry. Mezi is there to help you. They are all-hours executive assistant. They are present with the different options and help you place the order. You can easily depend on it for your need.

About Mezi

Mezi is AI- based personal shopping assistance app. It is basically a human-assisted shopping and travel-focused chatbot. The chatbot acts as a personal assistant. The app acts with artificial intelligence. The app can be used for travel bookings, gifts, and fashion. The app combines an artificial intelligence platform with human assistants, called Smart Assist, or Mezi’s shopping experts. The shopping experts respond to users and finish taking care of user’s each task. The expert, learns and stores each user’s likes so that it can be used in future. This way they can complete future request more easily and quickly. The platform was founded  in December 2015 by twin brothers Swapnil Shinde and Snehal Shinde, in Sunnyvale, California. Swapnil is the CEO of the company while Snehal is the CTO of the company. Before Mezi, in 2007, Swapnil and Snehal had launched a music streaming venture Dhingana.


Mezi has raised $9,000,000 in Series A funding from Saama Capital, American Express Ventures and Nexus Venture Partners. According to livemint.com report, Ash Lilani, managing partner, and co-founder Saama Capital said “We see the next generation of unicorns emerging from the chatbot and artificial intelligence space, and Mezi is trailblazing this market by developing core technologies that produce the most humanistic and engaging experience of any chatbot to-date. Our investment in Mezi reflects our belief in their core technology and their ability to shatter the vending-machine experience of past bots and provide a clearly superior product that delivers a truly personal experience for every user.”  According to venturebeat.com report, Jishnu Bhattacharjee, Nexus’ managing director, said “Mezi elevates A.I. to the next level by uniting human intelligence with machine intelligence that shatters today’s current standard. We look forward to our partnership with Mezi, to further the landscape of A.I.-human interaction and change everyday life for the better.”


In Future

The company plans to focus on its artificial intelligence technology development around conversational commerce, natural language processing, and machine learning. They will use the investments for their growth and development.

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